Quality

In order to ensure compliance with the objectives set out in the company’s mission, including offering customers the best service in terms of innovation and reliability, GFM is committed not only to guaranteeing “total quality” and “zero errors” but also to constant and continuous improvement.

GFM applies this quality criterion to all the contexts in which it is involved, from in-house production and management processes, to processes outsourced to highly qualified partners.

Each phase and each company process is guided by procedures and evaluation systems that are constantly monitored and updated.

All the company functions contribute to the achievement of challenging objectives, which have marked a constant development in the company structure and are testimony of further potential for development. This paves the way for GFM to become a leader in the market and to move with competence and initiative into new markets with high added value, such as the aerospace sector.

The Organisational Model pursuant to Leg. Decree no. 231/2001 of GFM Spa

In order to meet the requirements of Leg. Decree no. 231/01 et seq. and to guarantee that the company’s activities are performed fairly and ethically, GFM has deemed it appropriate to have its own Organisational and Control Model, with the intention, on the one hand, of ensuring that its partners, directors, employees and collaborators are fully aware of the provisions and relative consequences of Leg. Decree no. 231/01 and, on the other hand, of preventing crimes from being committed.

GFM has set up its own Supervisory Board tasked with supervising the implementation, effectiveness and observance of the Model by all recipients. The Code of Ethics also defines the principles and criteria of conduct that must be followed by all those who work on behalf of and in the name of the company.

WHISTLEBLOWING

GFM Spa is committed to promoting and spreading a corporate culture based on ethics and transparency.

For this reason, GFM has implemented, in compliance with Legislative Decree 24/2023, internal reporting channels for violations and irregularities (illicit acts and/or behaviour, whether committed or omitted, which harm the public interest or the integrity of the Company ) which guarantee whistleblowers the confidentiality of their identity and the information contained in the report as well as their protection from possible retaliation.

The reports concern possible violations of:

  • Applicable rules and regulations;
  • Ethical code;
  • Organisation, management and control model pursuant to Legislative Decree 8 June 2001, n. 231;
  • System of powers and delegations;

 

Reporting a crime is not a complaint about the company’s services. for complaints or communications and suggestions use the contact form.

For the management of reports, GFM has adopted an IT platform, managed by a specialized third party, through which it is possible to make the report both in written form and via voice messaging systems.

Although anonymous reports are accepted, whistleblowers are advised to give priority to nominative reports, in order to speed up and make investigations more effective.